STORE POLICY

Items bought on shoponewardrobe.com will gladly be accepted for a store credit within 14 days of the delivery date. To be eligible, all merchandise must be received back in its original form. Clothing must not be worn, altered, damaged, free of any stains, odors, self-tanner, pet hairs, or distinct smells including deodorant and perfume. All OneWardrobe tags must be attached when returned. Store Credit will be issued once parcel is received. Please note store credits excludes shipping and handling costs.

Please note that we cannot accept returns or exchanges on Clearance items, Accessories, Swimwear, Bodysuits and Intimates. These are a Final Sale. No exceptions.

In the event your item is damaged or defected [we're deeply sorry!] and or if you receive the wrong item please contact us within 7 days from the date of delivery and we will gladly accept it back and make it right.

Wish to process a Return for a store credit? Please click here for steps on how to proceed!

Require more assistance? We're happy to help! Simply send us an email at info@shoponewardrobe.com with your order number. A response will be made within 24-48 business hours.